GRUNWALD all-round service –
we've got every angle covered

As an avowed pioneer, we pour our heart and soul – and our skill – into advancing every customer project at every phase, from our customer-specific advice through to our constant after-sales service.

We promise to provide forward-looking solutions. Right from the advice phase, we regard ourselves as both a consultant and machinery manufacturer all wrapped up into one. Our motto in this regard is: “Think hard and think ahead for the sake of the customer." It is always a question of considering the individual on-site situation and never a case of proposing a ready-made standard solution.

This is the basis on which we always develop and produce the ideal machinery solution at our site in Wangen im Allgäu.

Advice

Analysis of the individual requirements, consideration of hygienic design

Development

In-house software programming

Production

High level of in-house production, state-of-the-art technologies, 90% of components produced in-house by us

Quality management

A perfectly functioning quality management system

Rundum-Service
Training

Instruction for machine operation

Maintenance

Constant digital data evaluation, remote maintenance

Installation/commissioning

On-site installation by our own service engineers

Service

Quick response times for service and spare parts

Here at GRUNWALD, we will not let up on our drive and commitment even after the machine has been commissioned. You will be delighted with our after-sales service, which never disappoints. Here are a few key highlights:

Thanks to our extensive stock, we can ensure rapid response times

  • Machine operators can use our electronic spare parts catalogue to find and order the spare parts they need in next to no time.
  • Our technical support team is made up of native speakers for each market (the languages covered include English, French, Croatian, Portuguese, Russian, Serbian and Turkish).

To put it in a nutshell: We only regard collaboration as fully satisfactory once our customers are brimming with delight. And for that, we are ready to give our all. Allow us to delight you.

© 2022 GRUNWALD GmbH

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